![]() Have a great to the HP Support Community. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers! To avoid issues that require cleaning, always turn the printer off with the Power button. You might need to clean the printhead several times to restore optimal print quality. ![]() If the print quality is still unacceptable, follow the instructions to run a Second-level clean. Review the print quality on the printhead test page. A test page prints when the cleaning process finishes. Mechanical noises during the cleaning process are normal. Touch the Right Arrow button ( ) to select Clean Printhead, and then touch OK. Touch the Right Arrow button ( ) to select Tools, and then touch OK. Touch the button ( ) next to the Setup icon ( ) in the lower-left corner of the control panel. Load plain white paper in the input tray. Follow these steps to run an automated tool to clean the printhead. If you have printing issues, the printhead could be clogged. ![]()
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